Your complete retail operating system. Ginkgo Retail connects every part of your business — from order management and inventory to shipping and anrialytics — into one seamless platform. Designed for growth, it helps brands automate operations, reduce errors, and gain real-time visibility across every channel. With Ginkgo Retail, you manage smarter, sell faster, and scale effortlessly.
Build powerful online stores, locally and globally. Comverse empowers businesses to launch eCommerce storefronts tailored to their region. With features like multi-currency pricing, location-based inventory, and zero-plugin dependency, Comverse delivers unmatched flexibility for brands and marketplaces. It’s not just a storefront — it’s the foundation of scalable eCommerce.
Marketing intelligence, simplified. Zentri centralizes your performance data from Meta, Google, TikTok, and other platforms into one unified dashboard. It helps you monitor campaigns, optimize budgets, and uncover trends — all in real time. With Sentry, decisions are faster, insights are clearer, and marketing finally becomes measurable.
Empower your brand with smarter feedback tools. The Review Management System enables businesses to collect, analyze, and display customer reviews effortlessly. With built-in sentiment analysis, retail insights, and content integration across your tech stack, it helps you build credibility, strengthen partnerships, and drive sales growth.
A one-window courier solution for your entire delivery ecosystem. Track live shipments, monitor riders and couriers in real time, manage returns, and access detailed geo-analytics — all from a unified dashboard. Optimize routes, reduce delivery times, and increase operational efficiency with end-to-end fleet visibility
Keep users informed and engaged with personalized, real-time alerts. Whether it’s an order update, reminder, or status change, push notifications ensure every customer receives the right information at the right time — enhancing responsiveness and satisfaction.
Streamline returns with ease. The Reverse Logistics App allows customers to initiate return requests directly through the platform, automatically connecting with both local and international couriers for partial return pickup and processing. Designed to enhance customer trust and make after-sales service effortless.
Your all-in-one order fulfillment solution — seamlessly integrating with 50+ international and local couriers to automate shipping, delivery tracking, and status updates. Simplify logistics, reduce manual handling, and ensure your customers receive their orders faster and smarter.
The smarter way to manage fulfillment. WMS 2.0 brings precision, automation, and real-time visibility to every stage of warehouse operations. With role-based access, multi-location control, and seamless order tracking, it simplifies complex workflows and keeps every process connected within the Ginkgo Nexus ecosystem.
Connect with customers in real time through WhatsApp, the world’s most engaging messaging platform. Instantly confirm orders, share delivery updates, and send automated notifications with 98% open rates. From order confirmation to post-purchase support — build stronger relationships and a seamless communication experience.